Pengembangan SIM Layanan UPA TIK Institut Teknologi Kalimantan Berbasis Website dengan Metode Waterfall Iterative

Pratama, Istaqom Wirawan Adi (2026) Pengembangan SIM Layanan UPA TIK Institut Teknologi Kalimantan Berbasis Website dengan Metode Waterfall Iterative. Bachelor thesis, Institut Teknologi Kalimantan.

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Abstract

Unit Penunjang Akademik Teknologi Informasi dan Komunikasi (UPA TIK) di Institut Teknologi Kalimantan (ITK) menghadapi tantangan dalam menyediakan layanan teknologi informasi yang efisien karena masih menggunakan metode manual. Penelitian ini bertujuan untuk mengembangkan Sistem Informasi Manajemen (SIM) berbasis web guna meningkatkan efektivitas layanan seperti pengajuan email, VPN, hosting, dan pemeliharaan akun. Pengembangan sistem menggunakan metode Waterfall Iterative untuk mempermudah pengelolaan alur kerja yang adaptif. Teknologi yang digunakan meliputi framework Laravel untuk back-end, React untuk front-end, serta MySQL sebagai basis data. Validasi sistem dilakukan melalui unit testing (Whitebox) dan pengujian tabel keputusan (Blackbox) yang mencakup berbagai peran pengguna. Kesimpulan dari penelitian ini menunjukkan bahwa SIM Layanan UPA TIK berhasil memfasilitasi berbagai kebutuhan layanan TIK dan menyediakan pengelolaan hak akses yang terstruktur bagi pengguna, operator, helpdesk, dan kepala unit, sehingga meningkatkan transparansi dan responsivitas pelayanan di lingkungan ITK.

Item Type: Thesis (Bachelor)
Subjects: Q Science > QA Mathematics > QA76 Computer software
Divisions: Jurusan Matematika dan Teknologi Informasi > Informatika
Depositing User: Istaqom Wirawan Adi Pratama
Date Deposited: 14 Jan 2026 05:31
Last Modified: 14 Jan 2026 05:31
URI: http://repository.itk.ac.id/id/eprint/25233

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