Items where Author is "Herdyanti, Annisa Kolifa"
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Herdyanti, Annisa Kolifa (2026) Analisis Pengaruh Customer Relationship Management (CRM) dan Kualitas Pelayanan Terhadap Kepuasan Pelanggan dan Loyalitas Pelanggan Di Kedai Lina Samarinda. Bachelor thesis, Institut Teknologi Kalimantan.