Items where Author is "Hidayat, Arif"
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Thesis
Hidayat, Arif (2021) Analisis Indeks Kepuasan Penumpang Angkutan desa (angdes) Menggunakan Metode Service Quality (SERVQUAL) dan Customer Satisfaction Index (CSI). (Studi Kasus Angkutan desa Penajam Paser Utara). Bachelor thesis, Institut Teknologi Kalimantan.