Rancangan Evaluasi Kualitas Pembelajran Studi Kasus SMAN 8 Balikpapan Menggunakan Metode KANO - Submit Jurnal

Mohamad, Aditya Karisma (2025) Rancangan Evaluasi Kualitas Pembelajran Studi Kasus SMAN 8 Balikpapan Menggunakan Metode KANO - Submit Jurnal. Bachelor thesis, Institut Teknologi Kalimantan.

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Abstract

Pendidikan merupakan pilar utama dalam pembangunan masyarakat yang berkualitas, dan evaluasi berkala terhadap kualitas pendidikan sangat penting untuk memastikan keberhasilan sistem pendidikan. Evaluasi tidak hanya memantau kemajuan siswa, tetapi juga mengidentifikasi faktor-faktor yang mempengaruhi proses pembelajaran, termasuk kompetensi guru, kualitas bimbingan konseling, dan fasilitas yang tersedia. Rendahnya nilai Ujian Nasional (UN) di sekolah ini mencerminkan tantangan serius dalam proses belajar mengajar. Penelitian ini mengidentifikasi atribut keunggulan dan kelemahan kualitas layanan, mengidentifikasi atribut pernyataan berdasarkan metode KANO, dan menentukan rekomendasi perbaikan yang perlu dilakukan oleh SMAN 8 Balikpapan berdasarkan hasil evaluasi melalui integrasi antara hasil pengolahan kualitas layanan dan metode KANO. Pada penelitian ini didapatkan 7 atribut kuat dan 7 atribut lemah, 8 atribut dengan grade one dimensional, 5 atribut dengan grade attractive, dan 1 atribut dengan grade must-be. Dengan melakukan integrasi antara hasil pengolahan kualitas layanan dan metode KANO didapatkan rekomendasi untuk mengevaluasi kualitas pembelajaran di SMA Negeri 8 Balikpapan berlandaskan pada peraturan perundang-undangan yaitu Undang-Undang Nomor 14 Tahun 2005 tentang Guru dan Dosen Pasal 10 ayat (1) dan Peraturan Menteri Pendidikan Nasional Nomor 24 Tahun 2007 tentang Standar Sarana dan Prasarana untuk SD/MI, SMP/MTs, dan SMA/MA Pasal 1 Lampiran III (d) point 1, 2, 3, 4, 5, 6, dan 7, yang dapat digunakan oleh pihak sekolah guna menunjang dan memperbaiki kualitas layanan pembelajaran yang diberikan.

Item Type: Thesis (Bachelor)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
L Education > LB Theory and practice of education > LB2300 Higher Education
Divisions: Jurusan Teknologi Industri dan Proses > Teknik Industri
Depositing User: Aditya Karisma Mohamad
Date Deposited: 02 Jul 2025 07:14
Last Modified: 02 Jul 2025 07:14
URI: http://repository.itk.ac.id/id/eprint/22619

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