Items where Author is "Almas Suryadiningrat, Akmal"
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Almas Suryadiningrat, Akmal (2026) ANALISIS KUALITAS PELAYANAN DAN KEPUASAN PELANGGAN DENGAN PENDEKATAN SERVICE QUALITY, CUSTOMER SATISFACTION INDEX DAN IMPORTANCE PERFORMANCE ANALYSIS DI COFFEE SHOP XYZ. Bachelor thesis, Institut Teknologi Kalimantan.