Items where Author is "Almas Suryadiningrat, Akmal"
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Thesis
Almas Suryadiningrat, Akmal (2026) ANALISIS KUALITAS PELAYANAN DAN KEPUASAN PELANGGAN DENGAN PENDEKATAN SERVICE QUALITY, CUSTOMER SATISFACTION INDEX DAN IMPORTANCE PERFORMANCE ANALYSIS DI COFFEE SHOP XYZ. Bachelor thesis, Institut Teknologi Kalimantan.